Big-brand strategy, close to home.
We help brands get results.
KTC Marketing is a branding and marketing agency in New Milford, Connecticut, founded by Kimberly Cross. We bring the strategy and polish of national campaigns to owner-led businesses, and we do the work ourselves.
Meet Kim
KIMBERLY CROSS
Founder | Strategy | Marketing
A strategic thinker with a knack for creative storytelling, Kim started her career at Metropolis, the architecture and design magazine, and spent 10 years as its Head of Marketing. From there she built campaigns for Nike, Coca-Cola, Adobe, MGM Studios, Comcast NBCUniversal, HSBC, Herman Miller, Univision and Discovery Channel. That work has been recognized by the Webbys, the Clios and Fast Company.
These days, that same curiosity has her tracking how AI and search are reshaping the way people discover brands — making sure every strategy keeps clients not just polished, but visible.
Whether it’s a rebrand, digital strategy, or social content, Kim makes every project not just shine — but stick.
Meet Jon
JON CROSS
Digital | Web | UX | Design
Jon Cross leads design, web development, UX, photography and video. If it's on your website or in your feed, Jon probably built it or shot it. Pixels, user flows, and storytelling are his playground. He builds websites that feel effortless but deliver serious results — and yes, he can retouch a photo like a pro. When it comes to photo and video shoots, Jon’s not just behind the camera; he’s everywhere: staging, shooting, editing, and making brands (and their products) shine. From graphics to compelling reels that bring you in — he’s always ideating and creating.
Off the clock, he’s the mastermind behind the Be Kind Movie Vault and The After Movie Diner — a haven for movie fanatics who take their physical media very seriously.
With no help, whatsoever from
Mabel & Natty
What Hands-On Really Means:
You work with us directly
No handoffs to junior staff and no account-manager telephone game.
We turn goals into a plan
Every engagement starts with the Brand Pulse, so the plan is built around your business, not a template.
We move fast
Most rebrands are done in 4 to 10 weeks.
Fast & Focused
Projects move from insight to action in days, not months.
We Stay Ahead of Search
Your brand is built to be found on Google and in AI tools like ChatGPT.
Who we work with:
Owner-led, reputation-driven businesses: restaurants and hospitality, law firms, contractors and trades, professional services, and nonprofits.
We're rooted in Western Connecticut and the Litchfield Hills (New Milford, Danbury, Kent, Washington and nearby towns) and work with clients across the country.
“Delivered incredible impact and repeatedly demonstrated great skill in all aspects of digital and social media, paired with an understanding of an integrated marketing landscape.”
— Stu Sheldon, Former VP Strategy, Mosaic, and current Executive Director, Kennesaw State University
“KTC Marketing, LLC has been a trusted partner in developing and implementing BSI Construction’s marketing strategy and image. Kim is always ready to support our needs, whether through social media or website content. I would certainly recommend their services!”
– Chuck Calvanese, Partner, BSI Construction
“KTC Marketing, LLC is a trusted partner. They have been instrumental in developing both our brand strategy and our customer engagement /retention strategy. Kim & Jon support our needs, and understand that sometimes small businesses can be needy. Whether you need social media management, new website content ideas, or a whole new website, you can rely on KTC Marketing for stunning ideas and the highest levels of service!”
– Joe McCluskey, Owner, Rein Osteria and The Reserve
“Everything we needed and more….
Working under a very tight deadline with little ramp-up time, Kimberly jumped straight into the action, easily managing our supporting staff members and mobilizing them to action. She helped create awareness for my agency both in traditional and non-traditional media circles, and brought a personal investment to her work with us that went above and beyond.”
– Tanit Sakakini, Film and Creative Director
“Working with KTC Marketing was one of our best launch decisions. Kimberly and her team built a comprehensive brand book that became the backbone of our business—guiding design, development, and internal communication. For our virtual mental health platform, we needed clarity, credibility, and a resonant brand story. KTC delivered all that and more.”
– Leann Taylor, Co-Founder & COO, MindGlow Health
“The most talented, creative & professional team I’ve worked with in my career — a real sense about how to drive consumers’ behavior.”
– Jonathan Karlen, Former Principal Developer, The Shade Store
